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Press Releases
Lodging Interactive Launches CommentCards.com
for Hotels & Restaurants
PARSIPPANY, NJ,
March 13, 2006 - Lodging Interactive, a leading Internet marketing company announced its newest marketing service today; CommentCards.com . CommentCards.com is a low cost, high quality solution for any business to receive customer feedback from emails and directly through its website. This new CRM tool includes a graphical analysis and downloadable spreadsheets for detailed offline analysis.
"We felt it was time to offer small businesses a direct Consumer-2-Business feedback vehicle whose model would benefit the business in the long run. We believe that if a consumer wants to communicate an experience with an establishment he will first look for an online communications vehicle on the establishment's website. However the lack of business sponsored online comment cards has allowed these third party websites to thrive, many times to the detriment of the vendor," stated DJ Vallauri, president & CEO of Lodging Interactive. "In today's fast paced and highly competitive marketplace, it is critical for any business to have a credible and ongoing direct communication with their customers and guests."
The analytical capability of CommentCards.com is a real differentiator. The system provides customer comment card information in online graphical charts as well as enables the business manager to download its information into Excel for offline data analysis.
Richard Walsh, Vice President of Business Development for Lodging Interactive, added a few comments about CommentCards.com "There are many definitions of CRM and even more methods for reaching out to customers. In the end, it's all about receiving and understanding direct feedback from customers about their experience with your services or products. We built CommentCards.com to deliver credible customer information with a minimum investment in time and cost by our clients. This service exceeds any other survey or comment card service because the work is done for you and best of all there is no contract, only a low monthly fee and no per response fee."
About Lodging Interactive
Lodging Interactive is a leading provider of Internet Marketing Services to the travel and lodging industries. The company provides a portfolio of effective Internet Marketing Services to hundreds of hotels, resorts, timeshares and bed and breakfasts worldwide. We also offer effective online tools; hotelBLAST.com, a self-service email marketing system, MyWebsitePromotions.com, a self-service online promotions marketing system and CommenCards.com, a full-service consumer-2-business comment card and survey service.
Lodging Interactive clients include branded properties such as Marriott, Sheraton, Hilton, Radisson, Crowne Plaza Hotels, Doubletree Hotels, Candlewood Suites, Best Western, Wyndham Hotels plus numerous independent properties. The Company is headquartered in Parsippany, NJ and can be reached at 973-402-4970 or by visiting its website at www.LodgingInteractive.com , www.MyWebsitePromotions.com or www.CommentCards.com . For more information you can also contact Richard Walsh, Vice President of Business Development at rjwalsh@lodginginteractive.com or at 973-402-4970.
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