How many review sites does Lodging Interactive monitor and respond to?

Lodging Interactive monitors and responds to over 140 review sites globally.

Are Lodging Interactive's review responses generated by AI?

No, Lodging Interactive is committed to a human-led approach. 100% of your hotel's review responses are written by professional Lodging Interactive copywriters. Lodging Interactive finds your property's unique voice and ensures every response feels personal and authentic.

Does the hotel have control over what Lodging Interactive posts?

Absolutely. Lodging Interactive provides daily approval opportunities, allowing you to review, edit, and approve every response before it goes live. Lodging Interactive ensures 100% brand compliance, so your reputation management never negatively impacts your quality scores.

What is Commingle AI Signals by Lodging Interactive?

Commingle AI Signals is an innovative service from Lodging Interactive that boosts your hotel's discoverability on intent-based AI search platforms like ChatGPT and Google AI Overviews. Lodging Interactive transforms guest review responses into fresh, intent-driven content that helps your hotel stand out in AI-powered search results.

How does Lodging Interactive handle crisis situations or negative reviews?

Lodging Interactive provides Commingle PULSE alerts, which are real-time notifications sent to your staff during crisis situations. Additionally, Lodging Interactive can petition review sites to remove negative reviews that do not meet specific website guidelines, protecting your hotel's integrity.

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End-to-End Reputation Management Service

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Commingle360 combines CruVu on-site private guest feedback, recognition, and service recovery with professional public review monitoring and response services, where Lodging Interactive’s dedicated experts manage and respond to public reviews across more than 140 global platforms on the hotel's behalf.

Hotel Manager Dashboard · This Week

Today

This Week

30 Days

GUEST FEEDBACK

847

▲ 12% vs last week

DEPARTMENT RATINGS

4.3

▲ 0.2 improvement

COACHING ALERTS

2 urgent

EMAILS CAPTURED

286

▲ 24 today

Housekeeping

Room Cleanliness & Turnover

3.85

Front Desk

Check-in & Guest Services

2.41

Restaurant

Dining Experience & Service

3.22

Room Service

In-Room Dining & Delivery

3.58

We respond and post on over 140 guest review websites.
You review, edit and approve every response.
24–48 hour guest review response turn-around time.
100% brand compliance won’t affect your quality scores.
Sentiment analysis reporting always included.
Affordable pricing commensurate with volume.
100% written by professional reputation management humans.